A Primer on Quality Matters

During the 1/19 faculty meeting I described a little bit about the organization Quality Matters. Quality Matters is an organization that grew out of a FIPSE grant from MarylandOnline in an effort to improve and provide standards for online and blended course delivery. After the three year grant came to a close, Quality Matters became its own entity and is now funded by subscriptions. To date there are over 900 institutional subscribers.

Quality Matters provides tools and services to educational institutions to assist in the improvement of online and blended learning. Some of the tools that are provided are the rubrics based on the Eight Standards identified by QM as important for online learning, training courses for developing online and blended courses, using the QM rubrics, and becoming an official QM peer-reviewer and they also provide the service of coordinating and conducting individual course reviews. Benefits of being a subscriber is having access to these tools at a reduced price and being provided with a structure to manage internal course reviews within the institution.

Morningside is currently testing out the utility of the Quality Matters rubrics and exploring the benefits of continuing a subscription to their services.  Grad Nursing has been using the rubrics in their course development for this semester and plans to conduct some peer reviews of these courses later on. Grad Ed is planning on applying the QM rubrics to courses within their Foundations Core to assist in course improvement. A few faculty teaching online undergraduate courses will participate in a pilot using the QM rubrics on their courses.

Additionally, I plan to complete several (three) of the online professional development courses offered by Quality Matters (Applying the QM Rubrics, Designing Online Courses, and Designing Blended Courses) over the course of this semester not only to improve my own understanding in these areas, but to evaluate the quality of these professional development opportunities.

Later on in the semester (April 9) FDC will hold a workshop on Online Course Development where myself and several others who have been involved in using the QM rubrics will describe our experiences and methods of using these tools.

As we move toward the creation of new programs that are online and in increasing online offerings for our residential students, the issue of quality is paramount. Quality Matters provides a national (really international) benchmark for quality of online teaching. Whether we stay with Quality Matters will depend on the value that we see from these pilots. But if it is not Quality Matters, it will be something else similar that will be used.